Representantes Telefónicos de Cobranza Prestaciones Superiores Excelentes Comisiones
Core
Early-stage debt collection and negotiation to recover and regularize customer accounts.
Role type
Senior IC debt collection negotiator
Builds
Recovered cash flow for the corporate entity
Domain
Financial services / Debt recovery
Required skills
Negotiation, persuasion, active listening, goal orientation, commitment follow-up
Preferred skills
Experience in preventive collection or early-stage delinquency
Technologies
CRM systems, payment platforms
Responsibilities
Manage assigned accounts in preventive and early delinquency stages, contact customers to follow up on pending accounts, negotiate payment alternatives and agreements, follow up on established commitments, meet recovery and productivity targets