soft service executive
Core
Overseeing and coordinating soft services including cleaning, housekeeping, waste management, landscaping, pest control, catering, and reception to ensure service delivery meets standards.
Role type
Soft Service Executive
Builds
Clean, safe, and well-maintained office environments for building occupants.
Domain
Commercial Real Estate / Facility Management
Required skills
Vendor and contract management, Quality assurance and audits, Budget and cost control, Health, safety, and compliance, Stakeholder communication, Team coordination
Preferred skills
Knowledge of chemical applications and safety protocols, Excellent communication abilities
Technologies
None stated
Responsibilities
Manage relationships with soft service contractors and vendors, monitor contract performance against KPIs, conduct regular vendor assessments, prepare and manage budgets for soft services, ensure compliance with health and safety regulations, serve as primary point of contact for soft service matters, supervise in-house or contracted teams
Seniority
Mid-level, hands-on management