OPERATORE/OPERATRICE SERVICE DESK NordCom
Core
Provide technical assistance to users, perform software updates, install PCs, and resolve IT issues remotely or on-site within a hospital setting.
Role type
Service Desk Operator (IT Support)
Builds
IT support services for hospital staff and administration
Domain
Healthcare / IT Support
Required skills
Windows OS configuration, Office suite proficiency, basic networking, hardware/software maintenance, ticket management, remote/on-site troubleshooting
Preferred skills
Driver's license (Patente B)
Responsibilities
Provide technical assistance to users, perform software updates, install PCs with OS and drivers, diagnose and resolve user-reported issues, configure operating systems and applications, manage back-office ticket activities, handle requests via phone/email/chat
Seniority
Intern/Stage