[Lta-Pt] Deputy/Assistant Manager, Bus Service Standards
Core
Developing and administering frameworks to monitor, analyze, and report key performance indicators for bus service performance standards.
Role type
Deputy/Assistant Manager, Bus Service Standards
Builds
Performance frameworks and reporting systems for bus operators
Domain
Public Transport / Operations Management
Deliverable
dashboards & analysis
Required skills
Statistics, Business Analytics, Operations Research, Data Analytics, Microsoft Excel, Large dataset handling
Preferred skills
Power BI, Tableau, Python, Fieldwork support
Responsibilities
Reviewing exception requests and upholding service standards, Deciding assessment parameters for bus services, Calculating operator incentives and adjustments, Updating bus management system settings, Developing new frameworks for future services, Preparing performance reports for senior management, Working with operators to improve reliability, Responding to public feedback on service quality