People & Culture Manager - Fairmont Agra
Core
Supports the Director of People & Culture in driving the hotel's people strategy and fostering a positive, engaging, and high-performing workplace culture.
Role type
People & Culture Manager
Builds
A positive, engaging, and high-performing workplace culture aligned with luxury hospitality standards
Domain
Luxury Hospitality
Deliverable
dashboards & analysis
Required skills
Employee relations, HR policy implementation, talent management, employee engagement, workforce analytics, compliance with labor regulations, HR documentation management, payroll coordination, HR reporting, recruitment support, training coordination
Preferred skills
None stated
Technologies
None stated
Responsibilities
Act as a point of contact for associates and department leaders on employee-related matters; Ensure consistent implementation of HR policies, procedures, and service standards; Promote a positive workplace culture aligned with the hotel's values and brand philosophy; Support initiatives that enhance employee experience, engagement, and retention; Foster open communication between management and associates; Drive employee engagement activities, recognition programs, and welfare initiatives; Conduct employee connect sessions and gather feedback for continuous improvement; Support initiatives to improve employee satisfaction and retention; Ensure accurate maintenance of employee records, HR documentation, and reports; Monitor attendance, leave management, and HR administration processes; Ensure compliance with company policies, statutory requirements, and labor regulations; Support internal and external HR audits; Coordinate with payroll and other stakeholders for smooth HR operations; Prepare HR reports, dashboards, and workforce analytics for review by the Director of People & Culture; Track key HR metrics including turnover, retention, recruitment status, engagement, and training participation; Provide insights and recommendations to support people-related decisions; Assist in developing action plans based on employee feedback and business requirements.