STAGE HELP DESK IT - AREA SISTEMISTICA
Based in Italy
Core
Support first-level IT help desk, configure devices, and provide user support for an internal IT infrastructure team.
Role type
Junior IT Help Desk Technician (Intern)
Builds
IT support services and device readiness for internal users
Domain
IT Infrastructure / Help Desk
Deliverable
product features
Required skills
Windows and Linux OS familiarity, Android and iOS device familiarity, Microsoft Teams usage, account and credential management, cybersecurity awareness
Preferred skills
Self-taught IT interest, passion for computing, curiosity, precision
Responsibilities
Support first-level help desk users, configure PCs, smartphones, printers, and scanners, install software and apply updates, create and manage user accounts, assist with collaboration tools, draft and update IT documentation, support cybersecurity activities
