IT Support Associate II , Ops Tech Solutions (OTS) - Fixed Field
Core
Provide on-site and remote IT support for operational infrastructure, managing equipment and troubleshooting systems across multiple locations.
Role type
Mid-level IT Support Associate (Operations Technology)
Builds
Operational infrastructure and IT equipment reliability for logistics operations
Domain
Logistics / Operations Technology
Required skills
Windows/Mac/Linux OS support, troubleshooting integrated computer systems, maintaining thermal printers, thin clients, PCs, scanners, handheld terminals
Preferred skills
Mentoring new talent, adapting to different shifts, working in dynamic environments
Technologies
Windows, Mac, Linux, Zebra thermal printers, thin clients, AWS
Responsibilities
Resolve issues involving multiple IT architectures, manage state-of-the-art IT equipment at facilities, lead technical solutions for operational infrastructure, share knowledge and train new talent, provide on-site and remote support across locations
Seniority
Mid-level, hands-on IC