Tecnico Supporto Fotovoltaico L1

Enpal

Tunis💼 Full-time🗓 2026-09-30 → 2026-10-01

Core

First-level technical support for photovoltaic systems, analyzing reports and data to diagnose and resolve issues.

Role type

L1 Technical Support Engineer (Photovoltaics)

Builds

Photovoltaic energy solutions for residential and commercial clients

Domain

Renewable energy / Photovoltaics

Deliverable

client delivery

Required skills

Photovoltaic system troubleshooting, technical data analysis, logical reasoning, written communication, ticket management, escalation procedures

Preferred skills

Familiarity with inverters and batteries, remote troubleshooting, English language skills

Technologies

Photovoltaic systems, monitoring systems, ticketing systems

Responsibilities

Analyze technical reports and data to identify system issues, perform first-level troubleshooting and diagnosis, document findings and actions taken, escalate complex cases to L2 team with full technical context, update tickets in company systems

Seniority

Junior, hands-on IC

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About Enpal

Enpal is transforming its ERP landscape from a traditional D365 F&O setup into an Agentic Enterprise, a clean D365 core with an AI-native execution layer on top. AI-native product squads, organized by E2E process domain (D2O, O2C, P2P, SCE, R2R, MDG), replace traditional workstream towers. Each squad includes a Business Intent Owner (BIO), a Technology Orchestrator, Context Engineers, and Harness Engineers. This role sits in the Finance (R2R, O2C, MDG) squad and is a core contributor to building the agentic operating model that will power Enpal at scale.