IT Account Manager
Core
Maintain relationships with internal and external entities, understand business needs regarding applications and infrastructure, and translate IT requirements into concrete recommendations.
Role type
IT Account Manager
Builds
Trust-based relationships with internal teams and members, and communicates IT organizational goals.
Domain
IT services and infrastructure
Deliverable
client delivery
Required skills
IT applications knowledge, infrastructure knowledge, negotiation, conflict mediation, strategic planning, budget management, complex process analysis
Preferred skills
Master's degree or equivalent experience, prior IT management experience, direct-level relationship building
Technologies
None stated
Responsibilities
Maintain good relationships with internal and external entities, advise members by translating IT needs into recommendations, negotiate IT-related matters, communicate goals to the IT organization, act as a mediator in conflicts, support management in strategy and budget discussions
Seniority
Mid-level, hands-on IC