Assistant Manager, Loyalty Operations & Program, APEC
Core
Project management and operational support for Marriott Bonvoy loyalty initiatives, hotel rollouts, and cross-functional Commercial Services projects across the APEC region.
Role type
Assistant Manager, Loyalty Operations & Program
Builds
Loyalty program implementations, hotel rollouts, and Commercial Services initiatives
Domain
Hospitality / Hotel Operations / Loyalty Programs
Deliverable
product features
Required skills
Project management, stakeholder coordination, change management, strategic planning, research and analysis, business case support, reporting and presentation, issue escalation
Preferred skills
Consulting support experience, technical deployment project coordination, hospitality/hotel/F&B operations experience, AI tool proficiency
Technologies
Excel, PowerPoint, Word, Teams, SharePoint
Responsibilities
Coordinate deployment projects and large-scale hotel rollouts; manage project timelines, milestones, and governance; support strategic planning and cross-functional initiatives; provide operational support across all channels; engage with internal teams, hotels, and external partners; prepare reports and leadership updates
Seniority
Mid-level, hands-on IC