Patient Service Coordinator - Multispecialty
Core
Frontline patient service coordinator responsible for greeting patients, scheduling appointments, managing calls, collecting payments, and maintaining the waiting room environment.
Role type
Patient Service Coordinator
Builds
Patient appointment schedules and front-desk operations
Domain
Healthcare / Medical Practice
Deliverable
product features
Required skills
Patient registration, Appointment scheduling, Call handling, Payment collection, Insurance verification, Medical terminology, Microsoft Office, Multi-tasking
Preferred skills
Epic experience, Fast-paced medical office experience, Multilingual communication, Independent travel
Responsibilities
Greet and register arriving patients, Answer and triage incoming calls, Schedule new patient appointments, Collect co-payments and office charges, Maintain clean waiting room environment, Review daily appointment confirmation reports