SERVICE SOLUTION TRAINEE 60-100% (M/W/D)
Core
Service solution trainee supporting administrative contract management, contract lifecycle, and telematics solutions for commercial vehicle dealers.
Role type
Trainee, service operations
Builds
Service contracts and telematics solutions for commercial vehicle dealers
Domain
Commercial vehicles / Mobility services
Deliverable
dashboards & analysis
Required skills
Contract administration, Telematics management, Data quality management, Report generation, Process optimization, MS Office (Excel), Analytical thinking
Preferred skills
French language skills
Technologies
Telematics systems, MS Office
Responsibilities
Support administrative management of service contracts over the full lifecycle, Act as first point of contact for dealers on administrative and contractual issues, Assist in new calculations, contract renewals, and contract adjustments, Support monitoring and administration of the contract portfolio, Work in the area of connected services and telematics solutions, Activate and monitor telematics contracts, Maintain and control data to ensure high data quality, Create reports and evaluations, Support training, presentations, and dealer events, Collaborate with various internal departments and the dealer network
