Technology Commercial Support - BAU
Core
Support day-to-day execution of contract and commercial management activities for small-to-medium technology and telecommunications contracts.
Role type
Commercial Support Analyst (BAU)
Builds
Contract governance records, billing accuracy reports, commercial performance trackers, and foundational financial analysis.
Domain
Telecommunications / Technology Services
Deliverable
dashboards & analysis
Required skills
Contract administration, billing accuracy monitoring, forecasting support, variance analysis, risk tracking, data validation, stakeholder coordination, documentation management
Preferred skills
Contract Lifecycle Management (CLM) platforms, formal training in contracting/finance/business administration, telecommunications industry experience
Technologies
Contract Lifecycle Management (CLM) platforms
Responsibilities
Maintain contract records and governance trackers; support change control administration; monitor billing and invoicing accuracy; track SLA performance and service credits; provide data inputs for forecasting and revenue reporting; prepare materials for contract renewals and amendments; coordinate routine interactions with delivery, finance, and customer stakeholders.
Seniority
Mid-Senior (7-10 years total, 3-5 years in relevant commercial support)