Senior Operations Executive – Shipping & Logistics
Core
Manage daily import and export freight forwarding operations, including FCL and LCL shipments, coordinating bookings, documentation, customs clearance, and cargo movements.
Role type
Senior Operations Executive (Shipping & Logistics)
Builds
Import/export freight forwarding services for clients
Domain
International Trade / Maritime Logistics
Required skills
Freight forwarding operations, FCL/LCL shipment management, customs clearance coordination, vendor negotiation, operational cost control, MS Excel proficiency, logistics/ERP systems usage
Preferred skills
Ship handling or marine logistics experience
Responsibilities
Manage daily import and export freight forwarding operations, including FCL and LCL shipments; Coordinate bookings, documentation, customs clearance, transportation, and cargo movements with shipping lines, vendors, and overseas agents; Track shipments from booking to delivery, provide timely customer updates, and resolve operational issues; Coordinate with Sales on business handovers and quotations while controlling operational costs and avoiding unnecessary charges; Verify vendor invoices, maintain shipment records, ensure compliance with shipping procedures, and coordinate with Accounts for billing and payments; Maintain customer and vendor relationships, prepare operational reports, and provide regular updates to management.