Ocean Operations Associate
Core
Execute end-to-end ocean shipments (FCL, LCL, Export, Import) and manage data quality to support global trade logistics.
Role type
Ocean Operations Associate
Builds
End-to-end shipment execution and operational data management for global trade clients
Domain
Global Trade / Ocean Freight / Logistics
Required skills
End-to-end shipment handling, Booking management, Documentation management, Stakeholder coordination, Exception troubleshooting, Root cause analysis, Operational data analysis
Preferred skills
Seafreight knowledge, Special cargo handling (reefer, DG, oversized), Mandarin language skills
Technologies
N/A
Responsibilities
Execute end-to-end shipments handling including booking, documentation, and milestone updates; Create/manage shipment details and maintain high data quality; Coordinate and communicate with stakeholders to ensure on-time shipments; Monitor, troubleshoot, and escalate exceptions; Address root causes proactively; Analyze operational data and provide reports with actionable insights
Seniority
Mid-level (2-5 years experience)