Spanish-Bilingual Medical Virtual Receptionist
Core
Bilingual medical virtual receptionist managing patient scheduling, front desk operations, and administrative coordination for a women's pelvic health physical therapy practice.
Role type
Medical Virtual Receptionist (Administrative)
Builds
Patient appointment schedules and administrative workflows
Domain
Healthcare / Physical Therapy
Required skills
Patient scheduling, appointment coordination, intake processing, high-volume call/text management, EHR/Practice management systems, HIPAA compliance, bilingual communication (English/Spanish)
Preferred skills
Physical therapy experience, Jane App proficiency, Google Voice experience, insurance authorization knowledge
Technologies
Jane App, Google Voice
Responsibilities
Schedule initial evaluations and follow-up appointments, manage patient waitlists, handle inbound/outbound calls and texts, send and monitor patient intake forms, maintain accurate patient records, coordinate provider schedules
Seniority
Individual Contributor