Asesor de servicio Hospital
Core
Welcome visitors and handle internal/external phone calls for a private hospital in Mexico.
Role type
Customer service advisor (switchboard)
Builds
Hospital front-desk operations
Domain
Healthcare
Deliverable
client delivery
Required skills
Spanish (fluent), telephone etiquette, data entry, office software proficiency
Responsibilities
Greet visitors using standardized phrases, answer and route phone calls, log and forward requests/complaints to responsible areas, maintain the hospital directory and operational data.