Responsable d’Intervention Technique F/H
Core
Lead a team of technicians to manage technical interventions for industrial vehicles, ensuring service quality and operational performance.
Role type
Senior Technical Intervention Manager
Builds
Maintenance and repair services for industrial vehicles
Domain
Industrial vehicles / Heavy machinery
Deliverable
client delivery
Required skills
Team leadership, maintenance planning, client relationship management, financial performance tracking, technical documentation review, safety compliance, technical schematics interpretation, IT tools proficiency
Preferred skills
Recruitment experience, crisis management, conflict resolution
Technologies
Activity tracking software, billing systems
Responsibilities
Manage and mentor a team of technicians, plan and coordinate preventive and corrective maintenance operations, supervise intervention execution, handle client relations and resolve disputes, track performance KPIs, ensure billing accuracy and warranty processing
Seniority
Senior, hands-on IC with management responsibilities