Adetto/a alle vendite interne (m/f/d)
Core
Provide telephone support to customers for product information, orders, and purchases via the online shop, while collaborating with sales agents to support new customer acquisition and product range development.
Role type
Internal sales support specialist
Builds
Customer service interactions and sales support activities
Domain
Food retail / Hospitality supply
Deliverable
client delivery
Required skills
telephone communication, order management, complaint handling, offer preparation, sales support, teamwork, computer applications proficiency
Preferred skills
experience in the food sector, product intuition for food items
Responsibilities
Answering customer calls for product and order information, preparing and managing offers, managing complaints, collaborating with logistics and sales teams
Seniority
Entry to Mid-level