Customer Service Representative
No visa sponsorship
Core
Handle customer complaints, process orders, and provide product information for a produce wholesaler.
Role type
Customer Service Representative
Builds
Order fulfillment and customer support for produce distribution
Domain
Retail / Produce distribution
Deliverable
client delivery
Required skills
MS Office (Outlook, Excel), phone and email customer service, internal chat tools, multi-tasking, attention to detail
Preferred skills
AS400, produce industry knowledge, Spanish language
Responsibilities
Provide timely information on order status and product details, process orders/changes/returns per policy, report service failures, partner with sales team
Seniority
Individual Contributor