Kaufmännischer Mitarbeiter Kundenservice (m/w/d)
Core
Customer service and logistics coordination for land transport (truck, rail, express) within a global logistics company.
Role type
Customer service specialist (logistics)
Builds
Reliable and efficient transport solutions for customers
Domain
Logistics / Land transport
Required skills
Customer service, logistics coordination, reporting, complaint handling, MS Office, structured work, organization
Preferred skills
Experience with freight forwarding software
Technologies
MS Office, freight forwarding software
Responsibilities
Customer care for land transport, coordination with sales, proactive monitoring and reporting of shipments, handling customer inquiries and complaints, processing domestic and international freight shipments, communicating shipment events with customers and partners
Seniority
Entry-level to Mid-level