Junior IT Officer - Zaventem
Core
First-line IT support and digital workplace enablement for employees across the organization.
Role type
Junior IT Officer (IT Support)
Builds
Digital experience and operational efficiency for internal users
Domain
Corporate IT / Digital Workplace
Deliverable
product features
Required skills
IT support, Microsoft 365 administration, device configuration, onboarding/offboarding coordination, process improvement, emerging technology exploration
Preferred skills
Problem-solving, curiosity, initiative, independent learning, clear communication, teamwork
Technologies
Microsoft 365, AI tools, automation tools
Responsibilities
Manage and follow up support tickets; prepare and configure laptops, mobile devices, and other IT equipment; coordinate onboarding and offboarding activities from an IT perspective; assist users with Microsoft 365 applications and workplace technologies; stay up to date with developments in Microsoft 365, AI, automation, and other emerging technologies; collaborate with System Engineers and experienced IT colleagues.
Seniority
Junior, entry-level IC