Consumer Financing Solutions Product Manager - Global Payment
Core
Own and drive key Cash Loan business metrics in SEA regions, lead operational teams, and optimize processes to reduce costs and enhance customer experience.
Role type
Senior Product Manager (Consumer Finance Operations)
Builds
Cross-border payment solutions and Cash Loan business operations for ByteDance's global products
Domain
Consumer Finance / Fintech / Southeast Asia
Required skills
Cash Loan business model expertise, operational metric management, root cause analysis, team leadership, KPI/OKR setting, process optimization
Preferred skills
Cross-functional collaboration, customer experience enhancement
Technologies
Dashboards, reporting tools
Responsibilities
Drive Cash Loan business metrics (P&L, adoption, conversion, approval, losses, OPEX, NPS), develop optimization strategies, generate business insights via data analysis, investigate metric deviances and operational problems, lead operational staff teams, set KPIs and OKRs
Seniority
Senior, hands-on IC