Administrative Coordinator – Customer Service & DPO Support
Core
Administrative coordination supporting a customer service team and the Data Protection Officer (DPO) for privacy/GDPR compliance.
Role type
Administrative Coordinator (Customer Service & DPO Support)
Builds
Administrative processes, customer service operations, and privacy documentation
Domain
Retail / Food distribution (bofrost) + Data Privacy
Deliverable
dashboards & analysis
Required skills
Administrative process management, dossier/file management, customer service coordination, GDPR documentation support, data analysis, reporting, process optimization, stakeholder communication
Preferred skills
Experience in a contact center environment, familiarity with GDPR administration, proficiency in Excel and database management
Technologies
Excel, databases
Responsibilities
Coordinate daily operations of a 15-person customer service team; manage administrative files and archives; support the DPO with privacy/GDPR documentation and registers; track inbound/outbound telesales campaign results and KPIs; optimize administrative and operational procedures.
Seniority
Mid-level, hands-on IC