Tecnico Informatico Help Desk
Core
IT Help Desk technician providing first-level support for workplace hardware/software issues, network connectivity, and system troubleshooting.
Role type
Help Desk Technician
Builds
IT support services for client workplace environments
Domain
IT Services / Workplace Support
Deliverable
client delivery
Required skills
hardware troubleshooting, software troubleshooting, Windows OS support, network basics (TCP/IP, LAN, Wi-Fi), ticketing system management, escalation procedures
Preferred skills
English language proficiency, driver's license (Patente B)