Klantenservicemedewerker | Miele Nederland B.V.
Core
First point of contact for potential customers, advising on a range of home appliances including washing machines, dryers, and dishwashers.
Role type
Customer service advisor
Builds
Customer solutions and order processing
Domain
Home appliances retail
Deliverable
client delivery
Required skills
Active listening, solution-oriented advice, order processing, scheduling technician appointments
Preferred skills
Sales affinity, excellent verbal and written communication
Technologies
Phone, email
Responsibilities
Advise customers on product assortment, process orders, schedule technician installations and repairs
Seniority
Entry-level