CareerPlan

Processor

Chennai, Tamil NaduFull-time2026-10-13 → 2026-10-14

Core

Reviewing and processing debt management offers, validating account details, and generating settlement letters for cardholders.

Role type

Senior IC debt settlement processor

Builds

Settlement letters and account status updates for debt management companies

Domain

Financial services / Debt recovery

Required skills

Debt management offer evaluation, DMC batch file retrieval, account detail validation, installment schedule verification, settlement processing, system documentation, exception identification, Microsoft 365 proficiency

Preferred skills

Knowledge of banking products and procedures, customer service experience, project management, complex problem resolution

Technologies

CMe, CACS, Microsoft Office

Responsibilities

Retrieve and analyze DMC batch files, validate account details and installment schedules, confirm payment plan expiration dates, generate and distribute settlement letters, update account status codes, identify accounts requiring additional review, coordinate with Recovery Designees, answer customer inquiries regarding debt arrangements.

Seniority

Mid-level, independent execution