Senior Customer Project Manager (Mississauga, ON)
Core
Lead a complex, multi-year Vendor Neutral Archive (VNA) cloud transformation for a major Canadian healthcare customer, then transition to serving as their dedicated Technical Account Manager.
Role type
Senior Customer Project Manager transitioning to Technical Account Manager
Builds
Multi-year VNA cloud program and long-term operational support for healthcare customers
Domain
Healthcare informatics / Cloud technology
Required skills
Program governance, risk and dependency management, executive communication, stakeholder management, cross-functional leadership, healthcare informatics, enterprise software delivery, VNA, cloud-based technologies
Preferred skills
ITIL Foundation
Technologies
VNA, cloud-based technologies, Picture Archiving and Communication Systems
Responsibilities
Lead end-to-end delivery of multi-year VNA cloud program including scope, schedule, budget, quality, migration readiness, go-live, and customer outcomes; Build and manage integrated project plan, governance framework, risks, dependencies, readiness assessments, and executive communications; Serve as primary Philips point of accountability coordinating customer and Philips teams; Transition into Technical Account Manager leading technical health and operational reviews and advising on optimization and lifecycle planning
Seniority
Senior, hands-on IC
