Program Manager
Core
Support exchange students (incoming and outgoing) and faculty by managing enrollment, documentation, and logistics to ensure program functionality and student satisfaction.
Role type
Program Manager (Student Exchange Operations)
Builds
Student exchange programs (incoming/outgoing) and related administrative processes
Domain
Higher Education / Student Services
Deliverable
product features
Required skills
Customer service, public speaking, conflict resolution, project management, data management, regulatory compliance
Preferred skills
Experience in international student programs, knowledge of French/German/Catalan, advanced Excel
Technologies
Microsoft Office 365
Responsibilities
Advise incoming and outgoing exchange students, manage enrollment and student files, coordinate exchange assignments, execute informational events, provide logistical support for extracurricular activities, resolve incidents, maintain database accuracy.
Seniority
Mid-level, hands-on IC