Front Office Mitarbeiter
Core
Handling customer inquiries, complaints, and service requests for B2C and B2B clients in the food industry.
Role type
Front Office Customer Service Representative
Builds
Customer service operations and order coordination for a food industry client
Domain
Food industry / Customer service
Deliverable
client delivery
Required skills
Customer service, complaint management, data entry, administrative tasks, phone communication, written communication, SAP knowledge
Preferred skills
Additional languages, IT skills
Responsibilities
Answering and processing customer inquiries and service requests, coordinating and dispatching orders, managing customer data, handling complaints, performing general administrative tasks
Seniority
Mid-level, experienced IC