Philips Store For Business Platform Manager - Western Europe Personal Health
Core
Manage and optimize the B2B platform ecosystem for Philips Personal Health, driving customer experience, business growth, and operational excellence across Western Europe.
Role type
Senior Platform Manager (B2B Ecosystem)
Builds
Scalable B2B platform solutions and AI-enabled customer experiences
Domain
Healthcare Technology / B2B Digital Platforms
Deliverable
production ML models | product features
Required skills
Platform management, CRM management, Business Analysis, Data analytics, Stakeholder management, KPI definition, Process optimization, AI solution adoption, API integrations, Digital ecosystem knowledge
Preferred skills
Indirect leadership, Strategic thinking, Hands-on execution
Technologies
CRM platforms, APIs, Data visualization tools, Predictive analytics, AI/ML tools
Responsibilities
Monitor and optimize platform performance using KPIs; Leverage data to uncover growth opportunities; Act as a bridge between Commercial, CRM, IT, and Operations teams; Drive platform enhancements based on business priorities; Implement AI solutions for customer service and segmentation.
Seniority
Senior, hands-on IC with strategic influence