Executive, Client Experience (Catapult)
Core
Coordinate venue requirements, operational arrangements, and service delivery for client meetings, conferences, and corporate events at a premier executive education campus.
Role type
Senior IC client experience executive (events & venue operations)
Builds
Seamless client experiences for executive programmes, leadership offsites, and corporate events
Domain
Real estate / Executive education / Event management
Required skills
Client relationship management, multi-project coordination, venue operations, stakeholder liaison, problem-solving, administrative reporting
Preferred skills
CRM systems, event management software, hospitality background
Technologies
Microsoft Office, CRM systems, event management systems
Responsibilities
Serve as primary point of contact for assigned clients; coordinate venue preparations and operational arrangements; monitor event-day operations and resolve issues; coordinate guest arrivals and VIP support; maintain event schedules and client records.
Seniority
Junior to Mid-level, hands-on IC