Deputy Commissioner, Online Safety Commission
Core
Senior leader responsible for end-to-end delivery of the Online Safety Commission's victim complaints operations, overseeing case resolution and investigations to ensure compliance with the Online Safety (Relief and Accountability) Act 2025.
Role type
Deputy Commissioner (Operations)
Builds
A high-performing government agency operation for online harm victim relief
Domain
Public sector / Online Safety Regulation / Trust & Safety
Required skills
Strategic leadership, operational strategy design, high-volume casework management, investigation protocol development, stakeholder engagement, team building, governance and risk management, policy architecture, inter-agency collaboration, workforce wellbeing management
Preferred skills
Experience in online trust & safety, public policy, online content regulation, technology policy, enforcement
Technologies
None stated
Responsibilities
Co-develop multi-year operational strategy and implementation roadmap; Lead and partner in owning the end-to-end lifecycle for reporting of online harms; Architect and maintain operational frameworks and internal policies; Build and sustain effective working relationships with government agencies, technology platforms, and industry partners; Build, lead and develop multidisciplinary teams including case resolution officers and investigators
Seniority
Senior, executive leadership
