Regulatory Operations Analyst, User Safety & Risk Operations
Core
Manage complex regulatory inquiries, user complaints, and trust & safety incidents across global markets (EU, Americas, APAC) while building scalable compliance workflows and tooling.
Role type
Senior Regulatory Operations Analyst (Compliance & Risk)
Builds
Operational workflows, escalation playbooks, knowledge domains, and automation for regulatory compliance.
Domain
AI Governance, Global Regulatory Compliance, Trust & Safety
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure | physical/clinical work
Required skills
Regulatory compliance, legal operations, trust & safety, AI governance frameworks (EU AI Act, DSA), risk evaluation, incident management, vendor operations, systems mindset
Preferred skills
Content moderation, online safety requirements, cross-functional partnership, structured automation, data analysis
Technologies
EU AI Act, DSA, OSA
Responsibilities
Handle regulatory and compliance inquiries across Europe, North America, Latin America, and Asia-Pacific; Perform risk evaluations and investigations; Act as incident manager for sensitive regulatory reviews; Implement operational workflows and build tooling; Monitor operational health through case quality audits and SLA tracking.
Seniority
Senior, hands-on IC
