Deputy Commissioner, Online Safety Commission
Core
Senior leader responsible for end-to-end delivery of victim complaints operations, overseeing case resolution and investigations to ensure compliance with the Online Safety (Relief and Accountability) Act 2025.
Role type
Deputy Commissioner (Operations) / Senior Government Executive
Builds
A trusted authority for online safety victim complaints and a high-performing organization for handling online harms.
Domain
Public Sector / Online Safety Regulation / Trust & Safety
Required skills
Strategic leadership, operational strategy design, high-volume casework management, investigation protocol development, stakeholder engagement, policy architecture, governance and risk management, people leadership, resilience management.
Preferred skills
Experience in online trust & safety, public policy, online content regulation, technology platform operations.
Technologies
N/A
Responsibilities
Co-develop multi-year operational strategy and implementation roadmap; lead the end-to-end lifecycle of online harm reporting and investigations; architect and maintain operational frameworks and internal policies; build and sustain relationships with government agencies, technology platforms, and industry partners; build, lead, and develop multidisciplinary teams including case resolution officers and investigators.
Seniority
Senior, executive leadership
