Assistant Front Office Manager H/F
Core
Assistant Front Office Manager supporting daily front office operations, guest experiences, and team leadership at a private island resort.
Role type
Assistant Front Office Manager
Builds
Seamless guest arrivals, departures, reservations, and personalized service experiences
Domain
Luxury hospitality / Private island resort
Required skills
Guest service excellence, team coordination, reservation management, billing oversight, staff training, crisis management, detail orientation, cultural sensitivity
Preferred skills
Island resort experience, French Polynesia culture knowledge, third language proficiency
Technologies
Opera PMS
Responsibilities
Coordinate guest arrivals/departures with airlines, assist in reservation tracking and event coordination, oversee client billing and commissions, monitor guest feedback and resolve issues, train and develop front office staff, manage front office operations in the manager's absence
Seniority
Mid-level, hands-on operational leader