Coordinación de campañas médicas
Core
Supervise and coordinate a team of advisors to ensure service level compliance, manage teleconsultation services, and drive digital process improvements for a medical operations unit.
Role type
Senior operational coordinator (medical campaigns)
Builds
Efficient medical service operations and digital process optimizations
Domain
Healthcare / Medical Services
Required skills
Team supervision, Data analysis, Digital platform management, SLA management, Performance monitoring, User training, Database management, CRM knowledge, AI tools usage, Office/Gsuite
Preferred skills
Airtable
Responsibilities
Supervise and coordinate the advisor team, Follow up on teleconsultation services, Provide training on digital platforms, Design and implement digital innovation initiatives, Analyze service data and SLA compliance, Collaborate in business unit campaigns