Customer Services Officer
On-site
Core
Front-line customer service and receptionist supporting property operations, tenant relations, and visitor management.
Role type
Customer Services Officer (Reception/Concierge)
Builds
Visitor registration, lost & found documentation, and incident reporting for commercial properties.
Domain
Commercial Real Estate
Deliverable
product features
Required skills
Customer service, communication, conflict resolution, security awareness, documentation, Microsoft Office
Preferred skills
Other languages, experience in commercial real estate
Responsibilities
Greet visitors and tenants, handle inquiries and complaints, manage visitor passes, document lost & found items, assist security officers, report incidents.
Seniority
Entry-level to Junior