Head of Hospitality H/F
Core
Leading a dedicated team to transpose best hospitality practices into a new environment, enhancing the end-to-end client experience across F&B, retail, lounges, and events.
Role type
Senior leadership hospitality operations head
Builds
Client experience standards, F&B/Retail/Services offerings, partner ecosystem, new concepts, and innovative events
Domain
Hospitality industry + Service design
Required skills
Team leadership, client experience mapping, F&B strategy, partner management, concept development, tender negotiation, innovation management
Preferred skills
High-end hotel experience, international environment experience, creative problem solving
Technologies
N/A
Responsibilities
Map client journeys and evolve service quality standards, build attractive and differentiated F&B/Retail/Services offers, manage partner and concessionaire ecosystem, develop new concepts and brands, handle tender negotiations and operator transitions, drive innovation through gastronomy and pop-up events
Seniority
Senior, hands-on IC