Fulfillment Operations Analyst
Core
Leads end-to-end logistics operations across NZ and AU, ensuring efficient, scalable fulfilment, cost optimization and enhanced customer experience across B2B and B2C channels.
Role type
Senior Fulfilment Operations Analyst
Builds
Scalable LSP frameworks for ANZ logistics operations
Domain
Logistics / Supply Chain
Deliverable
physical/clinical work
Required skills
Delivery performance management, KPI analysis, Transport network optimization, Inbound logistics management, Freight cost validation, Risk management, Issue resolution, Reverse logistics oversight, Continuous improvement leadership
Preferred skills
Stakeholder collaboration, Cross-functional engagement
Technologies
KPI dashboards, LSP frameworks
Responsibilities
Own in-market delivery performance across B2B and B2C channels, Analyze Service Providers performance through KPI dashboards, Review and optimize local transportation networks, Ensure accurate and timely inbound inventory receipt, Validate inbound & outbound billing for cost control, Deliver strategic insights on LSP performance and cost trends, Analyse regional disruption risks and develop contingency playbooks, Lead resolution of inbound and outbound delivery enquiries, Oversee reverse logistics operations, Drive continuous improvement initiatives to reduce fulfilment costs