Senior Data Analyst - Last Mile

London - Hybrid💼 Full-time🗓 2026-06-03 → 2026-09-27

Core

Own the evolution of performance management for Relay's Last Mile courier network, measuring and improving courier excellence to optimize handover trade-offs between speed, quality, and risk.

Role type

Senior Data Analyst (Last Mile Operations)

Builds

Performance management frameworks, courier-facing analytics dashboards, and experimental interventions for courier behavior.

Domain

Logistics / Last Mile Delivery / Operations Analytics

Required skills

SQL, experimental design, risk scoring, segmentation, descriptive analysis, system thinking, roadmap definition

Preferred skills

Performance management, marketplace quality, operational analytics

Technologies

SQL

Responsibilities

Model handover trade-offs to find network optimization levers; define behaviors to measure and evaluate interventions for fleet quality; design and run experiments for courier-facing analytics and rewards transparency.

Seniority

Senior, hands-on IC with product/program manager capacity

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About Relay

Relay is a digital banking platform that gives self-made business owners the tools and know-how to be great with money—bringing clarity, confidence, and control to every dollar earned, so they can turn hard work into lasting success. We do this by replacing financial guesswork with real visibility, transforming cash flow from a constant source of stress into a clear signal owners can use to run stronger, more resilient businesses.