Cluster Manager
Core
Oversee end-to-end operations, commercial performance, and client experience across multiple coworking and managed office centres.
Role type
Senior Cluster Manager (Commercial Real Estate / Workspace Operations)
Builds
Managed office spaces and coworking centres
Domain
Commercial Real Estate / Workspace Operations
Required skills
Multi-centre operations leadership, revenue ownership, client relationship management, team leadership, CRM management, stakeholder management, operational compliance, financial performance analysis
Preferred skills
Experience in hospitality, facility management, or commercial real estate, multi-centre scale experience, community engagement, vendor management
Technologies
CRM tools, MIS reporting systems
Responsibilities
Oversee day-to-day operations across assigned centres, own occupancy and revenue performance, drive client renewals and upselling, lead and mentor Centre Managers, manage vendor agencies and manpower, generate occupancy and revenue dashboards, resolve client escalations
Seniority
Senior, hands-on IC with team leadership
