Disponent*in
Core
Planning and coordinating daily operations for a 24/7 emergency service specializing in sewer maintenance, cleaning, and inspection, managing 20 vehicles and 30 employees.
Role type
Operations Dispatcher
Builds
Daily dispatch schedules and resource allocation for vehicle and personnel
Domain
Municipal services / Sanitation / Infrastructure maintenance
Required skills
Operations planning, fleet management, customer service, team coordination, IT proficiency, German language fluency
Preferred skills
Technical training with commercial background, experience in sewer cleaning or plumbing industry
Responsibilities
Receive and process customer orders, plan and coordinate daily assignments, monitor and adjust schedules, serve as primary contact for clients and internal teams, manage team leave planning, ensure smooth information flow
Seniority
Mid-level, hands-on IC