French Speaking Cybersecurity Customer Experts - Work In Athens, Greece
Core
Primary point of contact for French-speaking clients regarding complex cybersecurity software and security protocols, providing technical support and monitoring security vulnerabilities.
Role type
French-speaking cybersecurity customer support specialist
Builds
Client data integrity and efficacy of digital protection suites
Domain
Cybersecurity / IT Support
Deliverable
client delivery
Required skills
French (native/fluent), English (professional fluency), cybersecurity software knowledge, incident escalation, user education, case documentation, threat monitoring
Responsibilities
Act as primary contact for French-speaking clients, provide technical support for security protocols, monitor and troubleshoot security vulnerabilities, educate users on security best practices, maintain case documentation, collaborate with security engineers on workflows