Rooms Controller
Core
Assign rooms based on guest requests, manage check-in/check-out procedures, and handle billing and reservations for hotel guests.
Role type
Frontline hotel operations associate
Builds
Guest check-in/check-out processes and room assignments
Domain
Hospitality / Hotel operations
Deliverable
product features
Required skills
Reservation management, billing verification, guest communication, key activation, report generation
Preferred skills
None stated
Technologies
POS systems, computer systems
Responsibilities
Assign rooms according to guest preferences, process check-ins and check-outs, verify billing and rates, run daily reports, relay guest messages, maintain room status logs
Seniority
Entry-level, no supervisory experience