Contract Logistics Customer Service Specialist
Core
Manage end-to-end warehousing operations and customer service for contract logistics clients, ensuring precise storage, handling, and delivery of goods.
Role type
Contract Logistics Customer Service Specialist
Builds
End-to-end warehousing solutions for diverse customer portfolios
Domain
Logistics and Supply Chain
Required skills
Customer service, order processing, billing coordination, data entry, documentation management, problem-solving, communication
Preferred skills
Logistics or warehousing experience, SAP proficiency, Microsoft Office proficiency
Responsibilities
Respond to customer requests and resolve issues/complaints, process received orders in the system, prepare and sort documents like cycle count reports and invoices, coordinate billing submission and follow up on discrepancies, implement continuous improvement solutions for customer portfolios, ensure compliance with customer contractual obligations
