Líder De Atendimento Para Padaria Artesanal De Alto Padrão Vila Guarani – Zona Sul
Core
Supervise the service team during shifts at a high-end artisan bakery, ensuring service standards and assisting with cash closing and loss control.
Role type
Service team leader
Builds
Customer service experience and operational consistency for a high-end artisan bakery
Domain
Food & Beverage / Retail
Deliverable
product features
Required skills
Team leadership, cash handling, loss control, service standard enforcement, staff training, inventory management, problem-solving, sales target achievement
Preferred skills
Positive people management
Technologies
Responsibilities
Supervise the service team during shifts, assist in cash closing and loss control, ensure service and display standards, train and integrate new staff, act as the link between staff and management, manage store routines (opening, closing, orders, inventory), resolve problems proactively, achieve sales targets and customer satisfaction
Seniority
Mid-level, hands-on IC