Shift Leader | London
Core
Lead shift operations and team performance for a high-volume coffee shop, ensuring flawless product execution and customer service.
Role type
Shift Leader (IC)
Builds
Coffee products and service experiences for local customers
Domain
Food & Beverage / Coffee
Deliverable
product features
Required skills
Coffee knowledge, equipment operation, multi-tasking, decision-making, customer service, team leadership, shift management, safety compliance, sales initiatives
Preferred skills
Cafe culture passion, community impact, fast-paced environment adaptability
Technologies
Coffee equipment
Responsibilities
Craft coffee products and serve customers, train new employees on recipes and processes, open and close the location safely, handle minor customer issues, lead initiatives to increase foot traffic and sales
Seniority
Mid-level, hands-on IC
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