Shift Leader | Leeds
Core
Lead shift operations and team performance for a high-volume coffee shop, ensuring flawless product execution and customer service.
Role type
Shift Leader (Hospitality/Cafe Operations)
Builds
Coffee products and service experiences for local customers
Domain
Food & Beverage / Cafe Operations
Deliverable
product features
Required skills
Coffee knowledge, equipment operation, multi-tasking, decision-making, team leadership, customer service, shift management, safety compliance
Preferred skills
Hospitality experience, weekend/holiday availability, brand ambassadorship
Responsibilities
Craft coffee products and serve customers, train new employees on recipes and processes, open/close the location and manage cleaning duties, handle minor customer issues, lead initiatives to increase foot traffic and sales
Seniority
Individual Contributor, operational leadership