Shift Lead | Victoria Station
Core
Lead shift operations and team performance at a high-volume coffee shop, ensuring flawless product execution and customer service.
Role type
Shift Lead (Coffee Shop Operations)
Builds
Coffee products and service experiences for local customers
Domain
Food & Beverage / Coffee
Deliverable
product features
Required skills
Coffee knowledge, equipment operation, multi-tasking, decision-making, team leadership, shift management, safety compliance, sales initiatives
Preferred skills
Customer connection building, brand ambassadorship, fast-paced environment adaptability
Responsibilities
Craft coffee products and serve customers, train new employees on recipes and processes, open/close location and manage cleaning duties, handle minor customer issues, lead initiatives to increase foot traffic and sales
Seniority
Mid-level, hands-on IC
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